Effective Date: 10.07.2025 Last Updated: 10.07.2025
1. Who We Are
InfuseSoft is a software company registered in England and Wales, specialising in custom software development and website creation, designed to empower businesses in the digital area. We are the Data Controller for the personal data we collect through our website, platform, and services.
2. What Data We Collect
We may collect and process the following personal data:
Name, email address, and contact details.
Company name and job title.
Login credentials and usage data.
Payment and billing information.
IP address, browser type, and device information.
Support queries and communications.
3. How We Use Your Data
We process your data for the following purposes:
To provide and maintain our software services.
To manage subscriptions and billing.
To respond to support requests and inquiries.
To improve our platform and user experience.
To send service updates and marketing with consent.
4. Legal Bases for Processing
We rely on the following lawful bases:
Contractual necessity to deliver our services.
Legitimate interests for analytics and service improvement.
Consent for marketing communications.
Legal obligation for tax and accounting compliance.
5. Sharing Your Data
We may share your data with:
Cloud hosting providers and IT service partners.
Payment processors.
Legal or regulatory authorities.
We ensure all third parties comply with equivalent data protection standards.
6. International Transfers
If we transfer data outside the UK, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions3.
7. Data Retention
We retain personal data only as long as necessary for the purposes stated. You can request deletion at any time, subject to legal obligations.
8. Your Rights
You have the right to:
Access your data.
Correct inaccurate data.
Request deletion.
Object to processing.
Withdraw consent.
Lodge a complaint with the ICO.
9. Automated Decision Making
We do not use automated decision making that has legal or significant effects without human involvement.
10. Cookies
We use cookies to improve functionality and analytics. See our Cookie Policy for details.
11. Contact Us
For privacy-related queries, contact: contact@infusesoft.com